Support

The Internal API Portal is built and supported by the Department for Education.

Support on the Internal API Portal is for education services and not for individual members of the public.

Guidelines

For best practice and government guidelines to building APIs please refer to the GOV.uk API Technical and Data Standards - https://www.gov.uk/guidance/gds-api-technical-and-data-standards.

During office hours

Our office hours are 8.00am to 6pm, Monday to Friday. You can email us at dfe-api.support@education.gov.uk. We’ll reply within three working days.

Out of hours support

For any incidents outside of normal office hours, please follow the standard DfE incident reporting process through Service Now.